Taxi Hailing Platform

An application-based platforms that enable users to employ a personal driver are ride-hailing platforms.

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Taxi Hailing Platform

Online or application-based platforms that enable users to employ a personal driver are ride-hailing platforms.

Taxi Hailing platform

Online or application-based platforms that enable users to employ a personal driver are ride-hailing platforms. They connect drivers of private-hire vehicles with users of the platform who need a ride. Moreover, pricing tools, matching services and ranking systems can also be provided by these platforms. There are three components of ride-hailing platforms: driver app (for drivers to provide services and interact with their passengers), rider app (for customers to book and track their journeys and select types of vehicles), and dispatch system (a system that connects the driver and the customer via their mobile phones). Both private-hire vehicles (PHVs) and drivers, as well as licensed taxis, endorse the business models of these networks. The service can be on-demand or pre-arranged (available here and now) (booked beforehand). Ride-hailing services are primarily based on or on a hybrid of either of two business models. The first concerns companies running transport networks (TNCs). These companies deal with private drivers who use non-commercial vehicles that are normally their own. The second model involves ride-hailing services for taxis. These operators draw up contracts to service their own fleet of licensed taxi companies and drivers. A third possible business model has arisen in recent years: a model that combines private drivers and taxi companies. The combinational model enables hailing-platforms based on PHV to adapt their business models to local specifics.

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